Service

Managed IT & Infrastructure

Your IT department — without the overhead.

Most small businesses can’t afford a full-time IT staff — but they still need enterprise-grade infrastructure management.

Pendergrass Consulting provides proactive monitoring, server administration, network management, and on-demand support from a team that already knows your environment.

We don’t wait for things to break. We watch your systems 24/7, patch vulnerabilities before they’re exploited, and catch problems before they become outages.

When you do need help, you get a real person who picks up the phone — not a ticket queue.

1.

24/7 Proactive Monitoring

Enterprise RMM tools watch your servers, workstations, and network around the clock. Automated alerting, patching, and remediation catch problems before they impact your business.

2.

Enterprise-Grade Administration

Linux and Windows server management. Apache, Nginx, IIS, SQL Server, PostgreSQL, MySQL, MariaDB. Docker, Hyper-V, VMware. We handle the care and feeding of your infrastructure.

3.

Local & Responsive

Based in the Research Triangle with on-site support across Johnston County and the wider Triangle area. Remote support available nationwide. When you call, a real person answers.

4.

Monthly Reporting

You get a monthly health report showing uptime, incidents, patches applied, and recommendations. No black box — you always know exactly what’s happening with your systems.

Services we provide

Continuous monitoring of your servers, workstations, and network devices. Automated alerting on performance degradation, security events, and hardware failures. Proactive remediation before issues escalate.

Full lifecycle management of Linux and Windows servers. OS installation, configuration, hardening, patching, and performance tuning. Support for Apache, Nginx, IIS, Tomcat, WildFly, SQL Server, PostgreSQL, MySQL, and MariaDB.

Firewall management, VPN configuration, DNS, DHCP, switching, wireless, and network segmentation. We design and maintain the network infrastructure your business runs on.

Automated OS and application patching on a schedule that works for your business. Critical security patches expedited. Monthly patch compliance reporting.

We coordinate with your ISP, software vendors, and hardware suppliers. One point of contact for all things IT — no more playing telephone between three different companies.

Remote support for quick fixes via screen sharing, remote desktop, and command-line troubleshooting. On-site visits across the Triangle when the situation calls for it.

Stop putting out IT fires

Get in touch — let us manage it.

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