When it breaks, we fix it. Fast.
Technology problems don’t follow a schedule. When your server goes down, your printer stops working, or your software throws an error that nobody understands — you need fast, expert help from someone who speaks your language.
Pendergrass Consulting provides remote and on-site IT support for small businesses across the Research Triangle, Johnston County, and surrounding areas. Most issues are resolved remotely within the hour. When remote isn’t enough, we come to you.
1.
Fast Response
Most remote issues are resolved within the hour. No waiting days for a callback. No bouncing between departments. You call, we fix.
2.
Remote & On-Site
Screen sharing and remote desktop for quick fixes. On-site visits across the Triangle and Johnston County when hands-on work is needed.
3.
Root Cause — Not Band-Aids
We don’t just make the error message go away. We dig until we find the root cause and fix it properly so it doesn’t come back next week.
4.
Hardware & Software Procurement
Need new equipment? We source, configure, and deploy systems from Dell, HP, Lenovo, and custom-built configurations — tailored to your needs and budget.
Services we provide
Screen sharing, remote desktop, and command-line troubleshooting — usually within the hour. No truck roll needed for most issues.
When remote isn’t enough, we come to you. Johnston County, the Research Triangle, Raleigh, Durham, Cary, Apex, and surrounding areas.
Diagnostics, component replacement, and system recovery for desktops, laptops, servers, and networking equipment.
Tracking down application crashes, compatibility issues, performance problems, and unexplained behavior. We dig until we find the root cause.
We source, configure, and deploy the right equipment for your business — Dell, HP, Lenovo, and custom-built systems. We handle the vendor relationship and warranty coordination.
Accidental deletion, drive failure, or corruption. We recover what we can and help you build a backup strategy to prevent it from happening again.
IT problems don't wait — neither do we
Get in touch — let's get you back up and running.
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